This session of the Redlist Weekly Office Hours focuses on user management, covering how to create new users, assign roles, and configure permissions for better access control. Participants learn the differences between users, employee profiles, and roles, as well as how to group users into teams and set permissions for forms, reports, and workboards. The session also highlights best practices for managing inactive users, updating security settings, and ensuring proper access for technicians, administrators, and other roles within the system.