Overview
The Digital Twin Route Walkthrough feature allows users to visualize and navigate through routes using an interactive 3D model of their facility or equipment. This feature enhances route training, demonstration capabilities, and provides a visual walkthrough of lubrication and inspection tasks within the digital twin environment.
Accessing the Digital Twin Route Walkthrough
Steps:
1. From the left sidebar, click on "Routes"
2. Select "Route Setup/Templates" from the expanded Routes menu
3. Click on any route template from the list to open it
4. Click on the "Digital Twin" tab at the top of the page (displayed alongside "General" and "Tasks" tabs)
Page Components
When you access the Digital Twin tab, you will see the following interface elements:
Left Sidebar:
- Assets section: Displays a heading labeled "Assets"
- Select Model for Pinning: A dropdown menu to choose which digital twin model to view
- Search box: Allows you to search for specific assets in the list
- Asset list: Shows all assets associated with the route, each with an icon and asset name/description
Right Panel (3D Viewer):
- 3D Model Canvas: The main interactive 3D visualization of your facility or equipment
- Location indicator: Displays the name of the selected digital twin facility with a location pin icon
- View selector: Dropdown button for selecting saved group types
- Three-dot menu (⋮): Provides additional options including "Jump to" and "Screenshot"
- Fullscreen button: Expands the 3D model to fullscreen mode
- Task cards: Display at the bottom showing task details including task name, asset, maintenance method, and frequency
- Navigation controls: Located at bottom left for rotating, panning, and zooming the 3D model
How to Select a Digital Twin Model
Before you can visualize tasks, you must first select a digital twin model to view.
Steps:
1. In the left sidebar, locate the "Select Model for Pinning" dropdown
2. Click on the dropdown to open the list of available digital twin models
3. Select your desired model from the list (e.g., "Food Waste Preprocessing Facility")
4. The 3D model will load in the main viewer area
5. All assets associated with the route will remain visible in the left sidebar
How to Filter Tasks by Asset
Filtering by asset helps you focus on tasks for a specific piece of equipment within the digital twin.
Steps:
1. In the left sidebar Assets section, browse or search for the asset you want to focus on
2. Click on an asset card (e.g., "BP-GYP-01 - Board Dryer")
3. The asset will be highlighted with a blue border indicating it is selected
4. The 3D model view will show task cards filtered to display only tasks associated with that asset
5. To view all tasks again, click on the selected asset a second time to deselect it
How to Navigate the 3D Model
The 3D model viewer allows you to pan, rotate, and zoom to explore different areas of your facility.
Steps:
1. Click and drag anywhere on the 3D model to rotate the view
2. Use your mouse scroll wheel to zoom in and out
3. Use the navigation control icons at the bottom left to:
- Reset view
- Pan the camera
- Zoom to specific areas
- Adjust viewing angles
How to View Task Details
Task cards displayed in the 3D viewer provide quick access to task information and full details.
Steps:
1. Task cards appear at the bottom of the 3D viewer showing basic task information
2. Each card displays:
- Task type (e.g., "COUPLING")
- Due date and status (e.g., "Due: 10/11/2025" and "To Do")
- Task name
- Associated asset
- Maintenance method
- Frequency information
3. Click the "Details" button on any task card to open the full Edit Task dialog
4. In the Edit Task dialog, you can view and edit your tasks.
5. Click "Cancel" to close the dialog without changes, or "Save Changes" to save edits
How to Use Fullscreen Mode
Fullscreen mode provides an immersive view of the digital twin, ideal for presentations and detailed route walkthroughs.
Steps:
1. Locate the fullscreen icon (expand icon) in the top right corner of the 3D viewer
2. Click the fullscreen icon to expand the digital twin to fill your entire screen
3. In fullscreen mode, all interface elements remain accessible:
- Location indicator and view selector at the top
- Task cards at the bottom
- Navigation controls at the bottom left
4. Click the exit fullscreen icon (compress icon) in the top right to return to normal view
Note: According to the release notes, there is a known limitation where opening task details is disabled in Fullscreen mode. If you experience this, exit fullscreen mode before opening task details.
How to Use Additional Features
The three-dot menu provides access to advanced features for the digital twin walkthrough.
Steps:
1. Click the three-dot menu icon (⋮) in the top right corner of the 3D viewer
2. Select from the available options:
- Jump to: Quickly navigate to specific assets within the model
- Screenshot: Capture an image of the current 3D view for documentation or training purposes
Understanding Digital Twin Routes and Training
The Digital Twin Route Walkthrough feature serves multiple purposes within your organization:
- Route Demonstration: Allows reliability managers and trainers to demonstrate routes to other team members or facilities without needing to set up live demo routes
- Safety Training: Can be used to create site-specific safety training modules where new employees or visitors can walk through a facility virtually before entering the physical location
- Route Auditing: Provides a visual way to review route coverage and identify any gaps in asset coverage
- Internal Collaboration: Enables teams to share best practices and route configurations across multiple sites or facilities
Best Practices
1. Select the Appropriate Model: Before beginning a walkthrough, ensure you have selected the correct digital twin model that matches your route's physical location to avoid confusion.
2. Use Asset Filtering: When demonstrating or training on specific equipment, use the asset filter to focus attention on relevant tasks and reduce visual clutter.
3. Leverage Fullscreen for Presentations: When training groups or presenting to stakeholders, use fullscreen mode to provide an immersive experience. Exit fullscreen if you need to access detailed task information.
4. Take Screenshots for Documentation: Use the Screenshot feature from the three-dot menu to capture views for training materials, standard operating procedures, or route documentation.
Troubleshooting
Issue: 3D model is not loading or displays a loading spinner indefinitely
Solution: Check your internet connection and ensure it is stable. Digital twin models can be large files and may take time to load on slower connections. Try refreshing the page. If the issue persists, verify with your administrator that the selected digital twin model is properly configured and accessible.
Issue: Cannot open task details in fullscreen mode
Solution: This is a known limitation. Exit fullscreen mode by clicking the exit fullscreen icon (compress icon) in the top right, then click the "Details" button on the task card. Once you have reviewed or edited the task details, you can return to fullscreen mode.
Issue: Asset filter is not showing tasks for the selected asset
Solution: Ensure the asset you selected has tasks assigned to it in the route template. If the asset should have tasks but none appear, verify in the "Tasks" tab that tasks are properly linked to that asset. You may also try deselecting and reselecting the asset, or refresh the page.
Issue: Three-dot menu options are not working
Solution: Ensure you are clicking directly on the menu option text. If "Jump to" or "Screenshot" features are not responding, try refreshing the page. For persistent issues, try using a different browser or clear your browser cache.
Summary
The Digital Twin Route Walkthrough feature transforms how organizations train, demonstrate, and audit their lubrication and inspection routes. By combining interactive 3D visualization with route task information, teams can walk through facility routes virtually, enhancing training effectiveness and collaboration across multiple sites. This feature is particularly valuable for safety training, route demonstrations, and sharing best practices without the need for physical access to equipment or live demo routes.

