Entering Reasons for Incomplete Tasks in Redlist Mobile (a Weekly Open Office Hours Session)

This session of the Redlist Weekly Office Hours builds on last week’s update by demonstrating how technicians can now enter reasons directly in the mobile app when a task cannot be completed. Using configurable task statuses such as “Can’t Complete” or “Inaccessible,” users can either type a free-text explanation or select from a dropdown of predefined reasons. These inputs help teams track and report why tasks remain unfinished, while new mobile filters allow for quick access to tasks by status for future completion. This feature improves visibility, communication, and planning for maintenance and operations teams.