Message statuses can now be viewed, filtered, and updated directly on mobile in the Comms Hub. Each post displays its current status with a colored indicator, and you can change a status with a single tap. Message statuses are configured on the web — mobile allows you to view and update them.

Each post in the Comms Hub displays its current message status in the post header, shown as a colored circle next to the status name.

The status updates right away — no additional save step required.

When you create a new post, the default status is automatically assigned (as configured on the web) — every post will always have a status. You can change it immediately after posting using the status button.

Tracking post progress — A supervisor opens the Comms Hub, filters to posts with an "Open" status, reviews them, and updates resolved ones to "Closed" without switching to the web.

Triaging incoming messages — A technician creates a post and immediately sets its status to "Needs Review" to flag it for a supervisor.

Focused feed views — A team filters the Comms Hub by specific statuses (e.g., "In Progress") to see only the relevant posts for their current shift.

Issue: The status button is not visible on a post.

Solution:

Issue: I cannot find the status I want in the list.

Solution:

Each post in the Comms Hub shows its current status as a colored indicator — tap it to change it instantly. You can also filter the feed by status to focus on what's relevant. Status options are managed on the web, but you can view, update, and filter by them on mobile.