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Communication Hub

Rae
  • Updated

Table of Contents 

Permissions and Navigation 

  • Can be added via the permissions to any user role under the “Communication Hub” permissions section 
  • Quick Links > Communication Hub 

What is the Communication Hub? 

Communication Hub is a collaboration tool between different individuals and teams within the same company. Drive more engagement through posting critical communication points and follow higher priority Asset and Work Order status.  

 

Follow Important Items 

Certain Assets may need extra supervision. To follow the status of an, go to Quick Links > Communication Hub > Select the gear setting icon > The feed settings modal will appear > “Assets” tab, select asset(s) that you want to follow more closely on your feed. 

  • You can edit what you want your feed to focus on like Workflow Alerts, Health Events, Status Change, and the option to follow when an Asset is Assigned to a Work Order or a task. 

Similarly, Work Orders may need extra supervision as well. To follow the status of a Work Order, go to Quick Links > Communication Hub > Select the gear setting icon > The feed settings modal will appear > Select the “Work Order” tab, select work order numbers that you want to follow more closely on your feed. 

  • You can also edit for work orders as well what you want your feed to focus on like when additional tasks are created on the work order, when any fields have been updated, when a Work Order has been completed, and when any employee has been assigned to the work order(s). 

Create a Public Post 

You may want to post an important message for all of your teams to see. You can even make a post with an image and/or tag certain people or items to the post! Go to Quick Links > Communication Hub > Add a message in the “New Conversation” tab > You can add an image, tag a person, or tag a work order # Click the “Post” button to finalize your message. 

  • Quick Tip: You can also reply to or like other team member posts 

Filter on Focus Areas 

Quickly search and filter down on specific items that people have been posting about. Go to Quick Links > Communication Hub. 

  • The search bar and filter button located above the thread of posts will allow you to search posts by keyword or by other things like type of alert, by tagged person or asset, by a work order, and items that you bookmark. 
  • You can bookmark a post by clicking on the little bookmark flag icon on the top right corner of each post. 

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