Overview
When adding inventory logic to a question, you can configure a multiplier or divisor to automatically calculate inventory quantities from the user's response — no manual math required. This is especially useful when counting grouped items like cases or containers, where the system can convert the user-entered case count into individual item totals automatically.
This option is available for any numeric question type, including text input fields, dropdowns, and radio buttons.
Accessing the Feature
Navigate to Forms from the left sidebar
Click on Form Templates
Create a new form
Create a new question
Set the question type to one of the supported types:
Text
Select
Radio
Dropdown
Click the Inventory button to configure inventory settings
Interface Elements
Element | Description |
Question Type | Dropdown selector for the question type (Text, Select, Radio, Dropdown, etc.) |
Inventory Button | Enables inventory management options for a question |
User Defines Inventory Option | Radio button to allow users to enter custom inventory amounts |
Calculate Quantity from User's Response | Checkbox to enable multiplication/division calculations |
Operator | Dropdown to select Multiply or Divide |
Value Field | Number input for the multiplier or divisor |
Configuration
General Setup
Supported Question Types
Type | When to Use |
Text (Number) | User manually types a value. Most common use case — ideal for open-ended quantities like 'How many cases were received?' |
Select | Dropdown with predefined numeric options (e.g., 1 case, 2 cases, 5 cases). Useful when you want to limit choices. |
Radio | Same as Select but displayed as radio buttons instead of a dropdown. |
Dropdown | Similar to Select — use when you have many predefined numeric choices. |
Important: Only questions configured to accept numeric values support multiply/divide. Text questions must be set to numeric input; Select/Radio/Dropdown options must have numeric values assigned.
Steps:
In your form template, create or select a question
From the Question Type dropdown, choose:
Text (Number)
Select Button
Radio Button
Dropdown
Multiply Example: Cases to Items
Use this when users count cases and you need to calculate the total number of individual items.
Create or select a numeric question (Text Number, Select, Radio, or Dropdown)
Click the Inventory button and select User Defines Inventory
Check Calculate Quantity from User's Response
Set Operator to Multiply
Enter the number of items per case in the Value field (e.g., 200)
Click Save
Example: A user enters 35 cases → the system calculates 35 × 200 = 7,000 items automatically.
Divide Example: Converting Units
Use this when you need to convert a larger unit (e.g., dozen) into individual items.
Create or select a numeric question
Click the Inventory button and select User Defines Inventory
Check Calculate Quantity from User's Response
Set Operator to Divide
Enter the divisor in the Value field (e.g., 12 to convert dozens to individual items)
Click Save
How Calculations Work
When multiply/divide is enabled on a question:
The user fills in their response (e.g., number of cases) and submits the form
The system applies your chosen operator (multiply or divide) with the specified value
The calculated result is what gets added to or subtracted from inventory
Users see a normal response field — the calculation happens automatically behind the scenes
Best Practices
Use clear labels: Tell users exactly what to count in the question text (e.g., 'How many cases of Product X were received?').
Document the multiplier: Include the multiplier value in your question instructions so users understand the expected calculation.
Test your configuration: Submit a test form to verify the calculation is correct before deploying to production.
Use consistent units: Ensure all numeric options represent the same unit (e.g., all 'cases', not mixed units).
Communicate changes: If you modify multiplier values, inform users since it affects how their submissions are calculated.
Troubleshooting
Issue: Multiply/Divide Option Doesn't Appear
Solution: Verify that your question type is set to Text (Number), Select, Radio, or Dropdown. Text questions must be configured as numeric input for the option to appear.
Issue: Calculation Results Are Incorrect
Solution: Double-check your operator selection and value. For example, to calculate 5 cases × 100 items/case = 500 items, confirm you selected Multiply with a value of 10
Summary
The multiply and divide feature makes inventory counting faster and more accurate. Rather than calculating totals manually, users can simply enter grouped counts — such as the number of cases or containers — and the system handles the rest, automatically converting those values into the correct inventory quantities. This is particularly valuable when working with standardized packaging or container sizes, helping users save time and avoid data entry errors.